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Market Review - Apr/May 2021

Working from home? Check your insurance

Working from home? Check your insurance

As the new normal requires people to continue working from home, people need to take the time to review their portable work devices and ensure that they are adequately insured against theft or unforeseen damage.

The awareness around the need for insurance, both in one’s professional and personal capacity has increased tenfold since the onset of the pandemic.

Corlia Kotze, CEO of FNB Insurance Brokers Namibia said, “As many employees continue to work remotely, it’s important to monitor how this trend will affect your insurance cover for various household and work assets or contents. The line between personal and business insurance is starting to blur. Working from home not only touches on the exposure of your work devices or gadgets, it also impacts your home contents that might be in use more frequently than the norm or taken out to public places such as restaurants for quick meetings.”

“It is important to understand your insurance contracts and claim parameters. Every policy sets out your obligations in the event of a claim. This includes the circumstance within which a claim must be reported to the police and your insurer/broker, what information you must provide to your insurer, as well as the time frame within which to dispute the outcome of a claim.”

Ask your employer about company policy

Many employees who use laptops that are owned by their employers aren’t sure if their devices are covered, whether inside their homes or when they are out and about. If you are financially liable to replace a work device, you should include the device on your policy. Ask your employer what the company policy is and make the necessary changes to your policy to ensure that there is no financial impact to you. Unfortunately, most personal policies will not cover the excess that you might be liable for in the event of a claim on your company policy.

Read your ‘all risk’ cover

Take the time to check your ‘all risk’ cover to ensure that all your devices such as cameras, cell phones and tech gadgets are insured, in case they are stolen, lost or damaged. It is important to remember that unless your items are specifically noted in the policy, they will NOT be covered outside of your home. This means that if an incident occurs on your premises, depending on your policy wording, could potentially mean no cover.

Check your policy to see if power surges/accidental damage are covered

You should contact your insurer/broker who will be able to advise what sections of cover to add or increase the limit to your policy to have reasonable coverage. Most insurers offer power surge cover up to a certain limit under the household section which may not be adequate if you have expensive electronic items. Being at home also reduces the risk of burglaries or theft, but accidental damage to items could be more frequent. Check with your broker/insurer whether you have cover for this and the limits and exclusions.

Read and understand your policy fine print

Don’t forget to double check on any exclusions that may have been applied to your policy, for example, some insurers apply a safe clause endorsement for specified items such as rings or necklaces and will not cover theft of jewellery from the home unless the items are kept locked in a safe whilst not being worn. This may be applied even if your home is occupied.

List your household contents

Check each room thoroughly and note all your belongings, creating a checklist with a full current replacement value for each item. Think of the worst-case scenario if you had to replace everything, you want to ensure that you have the correct cover to be able to do this.

“Being underinsured is a common issue for claims on buildings and contents, and a policy holder is often unaware until it’s too late. Our role as brokers is to bring about peace of mind by working with the information provided by the client to ensure that the risks one is insured for, and the level of associated cover, are appropriate for their needs,” concluded Kotze.



Corlia Kotze
CEO of FNB Insurance Brokers Namibia


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